Swimming in Brown

Due to recent shipping issues, I'm afraid I'll have to dissuade friends from shipping things to me here in Canada through UPS. Though I've always been impressed by UPS customer service in the states, here in Canada they really miss the mark. Between customs difficulties and the apparent inability to put a note on a door, or to recover well from either of these situations, I recommend using one of these three services instead: USPS/Postes Canada Post, FedEx, or Purolator/DHL.